Privacy Policy
Your privacy, handled with care.
Ren Lyfe Roofing & Restoration is a family-owned business, and we treat your information the way we would want ours handled. This policy explains what we collect through our website, how we use it, and the choices you have.
Effective July 17, 2026 · Last updated July 17, 2026
01
Information we collect
We only collect information that helps us serve you well. The categories below cover the different ways homeowners share information with Ren Lyfe Roofing & Restoration LLC (“Ren Lyfe,” “we,” “our,” or “us”).
- Contact forms: your name, email, phone number, address (if provided), preferred contact method, and the message you send us.
- Roof inspection requests: the same contact details plus your property address, city, ZIP, urgency and any notes about the roof.
- Emergency requests: your name, phone number, property address and a short description of what is happening at the home.
- Automatic data: basic technical information collected by our website, such as IP address, browser, device type, referring page and pages visited.
03
Analytics
We use privacy-respecting analytics to see which pages are most helpful and to spot issues on the site. Analytics data is aggregated and used to improve the experience — not to identify individual homeowners.
04
Website security
Our forms use industry-standard encryption in transit (HTTPS), input validation and rate limiting to help block spam and abuse. We limit access to submission data to the Ren Lyfe team members who need it to respond to your request.
No online service can promise perfect security, but we treat your information with care and only keep what we need for the work at hand.
05
Email communications
When you submit a form, we send transactional emails — such as a confirmation of your request — to the address you provided. We may also reply to you directly regarding your inspection, project or question.
We do not add homeowners to marketing lists or newsletters through our website forms.
06
How we use customer information
- Respond to inquiries, schedule inspections and provide estimates.
- Perform requested roofing, repair, replacement and restoration services.
- Communicate about active projects, warranties and follow-ups.
- Improve our website, forms and customer experience.
- Meet legal, tax, insurance and contractor licensing obligations.
We do not sell homeowner information, and we do not share it with third parties for their own marketing purposes.
07
Third-party services
We use a small number of trusted providers to operate our website and communicate with homeowners — for example, our website host, our email delivery provider and our analytics provider. These providers only process the information needed to perform their function on our behalf.
When a project involves an insurance carrier, supplier, manufacturer or subcontractor disclosed to you, we share only the information needed to complete the work you have approved.
08
Your rights
You can ask us at any time to review, correct or delete the personal information you have shared with Ren Lyfe. Some records — such as signed contracts, warranty documentation and tax records — may need to be retained to meet legal obligations.
To make a request, email info@renlyferoofing.com from the address associated with your account or project.
09
Contact information
Ren Lyfe Roofing & Restoration LLC
615 SW Umatilla Ave, Suite 100
Redmond, OR 97756
Phone: (541) 604-1139
Email: info@renlyferoofing.com
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will update the effective date and last updated date above.
Questions?
We're here to help — no legal jargon required.
Reach out anytime and a member of the Ren Lyfe team will respond personally.
